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We want everyone’s Janji gear to fit perfectly - if you have further fit questions please email us at and we’ll get back to you as quickly as possible. Stand with your feet together and measure around the fullest point of the hip Measure around the narrowest part of your waist Measure around the fullest part of your chest For body measurements, please consult the following chart for the sizing of tops and bottoms. There are size charts per product on each product page that you can consult with garment based measurements. We follow up with our water partner periodically over the next year on updates and progress.
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A follow-up donation happens after the remaining pieces from that collection completely sell-out.Ħ.
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We do not stipulate what the money should be allocated for specifically, as we believe our nonprofit partners know how to allocate their funds best in order to maximize their effectiveness.ĥ. Once the sell-in season is largely over for that collection - usually 6-9 months after the season launches - we calculate the sum of all those cumulative 2% per purchase and send a donation directly to the nonprofit.Ĥ. We research, vet and, where possible, meet-up with clean water nonprofits working in that region so we can choose a reputable partner (we often consult experts in clean water research and practices as well during this stage).ģ. We produce a collection inspired by a region with prints and graphics designed with an artist(s) from that same place.Ģ.
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We also give through our Janji Collective membership program - 100% of membership fees go toward clean water projects (see the Membership Program section of the FAQ for more on that).įor the 2% from each purchase, it works exactly like this:ġ. We give 2% of every purchase to nonprofits already working on sustainable clean water projects in the places that inspire each of our seasonal collections.
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Please note: we do not offer free international returns and exchanges so you will need to cover the cost of shipping back to us. Is it an international return or exchange? Email us at with your order number and the items you’d like to return or exchange and we will get you all sorted.
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Your full refund will be processed in 1-2 business days. Please include your order number and pre-order item(s) you would like to cancel in the email body. Is it a pre-order? If you change your mind before your order ships, you can cancel your pre-order by emailing us at with subject line "Cancel Pre-order". Is it a domestic (USA-based) return or exchange? If yes, then head over to our Returns + Exchanges page and get started by clicking the “GET STARTED” button which will take you to our online portal and walk you through step by step. We hope you are happy with your Janji gear, but if for whatever reason you are not, we want to make the return and exchange process as easy as possible for you. We charge a $5 restocking fee for all returns (per returned order, not per item). For international exchanges, we will cover the cost of the shipment back to you - but you are responsible for covering the cost of shipping the exchange back to us. Sorry international buddies, we do not currently offer free international returns or exchanges and therefore do not cover the shipping costs for international returns and exchanges. We will cover the shipping costs for domestic returns and exchanges coming from anywhere in the United States only. We also do not accept returns for items that have been worn or washed. We don’t accept returns for any Janji gear purchased anywhere other than. Please include the original packing slip when shipping back to us and you will make our distribution partner so stoked if the items are folded. Janji credit of equal value may be issued for all returns within 60 days of purchase. For items that are in a clean, unworn condition with the original hang tags intact, a full refund may be issued within 30 days of purchase.